Many forward-thinking retailers — many of who are our customers — are thinking outside-in. That is, the goals of the company aren’t all about profits or margins, it’s about meeting the needs of the modern shopper. These retailers have an unyielding focus on creating the best shopping experience for their customers. When they do this, they find it surprisingly easy to solve many of the underlying issues plaguing the retailing sector today (both inside their organization and out). So, please, meet Sandra, the modern shopper. All you have to do, retailer, is focus on her.
Today’s installment of 5 Questions with a Retail Expert is with Matthew Glaspey, Sr. Director of Digital Experience at Petco. Check out his views on the latest trends and challenges for top retailers. If you’d like to hear more from Matthew, join us for an educational panel discussion with him, Chris Walton from Omni-Talk, and Yantriks’ experts on Tuesday, August 20th during eTail East in Boston!
Retail IT professionals are under tremendous pressure because the current retailer landscape is one where the business strategy and needs of the consumer have outpaced the technology capabilities of their present technology and software approaches. To solve this, the “Great Microservices Migration” has begun. In this post, learn about the advantages of a modern Microservices approach to commerce.
Consumers now view delivery as the critical last step in the commerce journey. And something that will only grow in the evolution toward New Retail. So, what can retailers and eCommerce companies outside the Big 3 do better? Read this to learn more!
Welcome to the first post in a new blog series called 5 Questions with a Retail Expert! Through interviews with experts and practitioners, this series will focus on what’s happening in the retail and commerce technology market. In each blog, we hope to peer into the crystal ball and capture insights as well as lessons learned from those on the front lines. This week we learn about the future of commerce with Chris Walton from Omni Talk.
Amazon Announces Prime 1-Day Delivery. Still Don’t Think Speed and Convenience of Delivery is Important?
The e-commerce portion of overall retail sales continues to grow and accounted for more than half of all retail sales growth in 2018. Guess who sold the most online? It should be obvious by now: Amazon. Amazon sold roughly $258.22 billion in US retail sales in 2018, which works out to roughly half of all online retail spend in the country. Is Amazon stopping to smell the roses? Heck no. In fact, they are stepping on the gas.
At Yantriks, we help retailers embrace New Retail and the headless e-commerce technology architecture to make it a reality, beginning with inventory, availability, and fulfillment capabilities. I hope you give the white paper from Chris Walton a read and learn as much as I did about how to differentiate in the next evolution of commerce.
30,000 attendees, including global retailers, industry pundits, and vendors from all over the world came to NRF 2019 to hear insights from the intersection of retail and technology. Now that the dust has settled on the main stage and I’ve had time to internalize all the incredible content and learnings, one thing is clear: It’s all about new retail’s customer experience.