Pet Product News: Petco to Offer “Buy Online Pick Up In-store” Option to Customers

December 11, 2018 In the News

Petco EssentialRetail

Petco has selected and deployed Yantriks​’ Personalized Fulfillment Platform (PFP) to deliver highly scalable and performant buy online pick up in-store (BOPUS) capabilities to their online customers. Petco has already received more than 100,000 BOPUS orders to date and has increased e-commerce revenue and the number of net new customers by more than five percent, according to company officials. The project was completed in less than four months and the BOPUS feature is now available online and operational at all 1,500 retail Petco locations.

The Yantriks Personalized Fulfillment Platform unifies inventory, fulfillment and customer location data in a single platform to create customer-centric, personalized digital commerce experiences that result in higher conversion rates, lowered abandonment, and increased customer satisfaction, according to the company. The Platform modernizes traditional technical architectures by leveraging microservices, data science, open APIs and out-of-the-box adapters for OMS and inventory systems. The platform is capable of thousands of transactions per second, with single to double-digit millisecond response times, and creates the urgency to purchase such as buy online pick up in-store, view in-store and ship from store.

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